Strategic IT Consultants - Meet the CIO Professional Services Team

Jeff Richards

Managing Partner

As an inspirational leader with the ability to develop the "big picture" strategy then drive it down to executable tactics for implementation, Jeff leads our Professional Services team. Clients benefit from Jeff's 25+ years of experience developing and implementing transformative business strategies.

Jeff's experience spans both industry (including Materials, Operations and IT Management) and consulting. He developed a unique global perspective during his tenure in significant P&L management-level positions in both Asia and Europe.

Mark Tonnesen

Partner

As an experienced business focused technology leader, Mark has proven he can take on large scale business and technology transformational challenges. His ability to drive the business by scaling consumer-facing 24x7 services has made him strategically important to the success of the business in his last three roles as CIO of Neustar, McAfee and Electronic Arts.

David Haedtler

Principal

A very capable consultant, David is known for his ability to build high performance teams and workgroups through executive retreats, focus groups, offsite meetings and project launch sessions. Clients also benefit from his extensive experience in change management, managing distributed teams and work groups, and coordinating complex programs and projects.

David has special expertise in using electronic meeting systems to conduct virtual meetings, as well as excellent problem solving, negotiating, team building and change management skills.

Stephen McGrady

Principal

Stephen McGrady has served in technology vision and leadership roles, including Vice President of Services, Chief Information Officer (CIO), and General Manager, for over 20 years. Since 2006, he has focused on executive management consulting that enables business clients to improve performance through intelligent use of information technologies.

Christopher Barron

Associate

As a strategic and innovative leader, Christopher is known for the ability to help clients realize how to leverage technology to outperform competitors. He has led clients through some of their toughest challenges, including departmental & project rescues, embracing and integrating new digital solutions, and developing hybrid organizations that can fully utilize the best and most cost effective IT solutions.

Brad Bell

Associate

Brad is an executive the forges a strong partnership between IT and the Business. He has experience running environments that are highly complex, technology/business oriented, geographically distributed, and fast moving.

He is capable of driving significant business results predicated on development of sound strategy and focus on execution. Brad’s excellent background in business process and continuous improvement was built in global organizations such as Microsoft and Cisco.

Rich Braen

Associate

Rich Braen is an experienced financial executive who improves business results by providing insights from accounting, financial, procurement and operational data. During his 30+ years of experience working with Fortune 500 companies in the Information Technology industry, Rich has worked closely with CIOs to manage spending, evaluate IT investments, outsource work and complete business transformations. Having worked on both the service provider and client sides of IT outsourcing, Rich is able to offer a unique business perspective in this area.

Gloria Falcinelli

Associate

Gloria Falcinelli is an IT leader who has built a reputation as a trusted advisor/partner with senior business executives. Gloria identifies needs, defines strategy, communicates approach and builds best-in-class IT teams.

Gloria’s diverse experience spans from implementing and leading a global Program Management Office (PMO), business engagement, data center operations and service management, to IT services for the end users. She is experienced at directing large, complex, multi-disciplinary initiatives by collaborating with stakeholders and cross-functional teams to define project strategy and deliver on multimillion-dollar project portfolios.

Gene Glaudell

Associate

Combining quantitative & technical backgrounds with an understanding of individual, team, organization, and business ecosystem dynamics, Gene works with clients to pragmatically assess situations, identify solution options, create action plans and deliver positive outcomes. Clients benefit from Gene’s 20 years of experience leading the design, development, delivery and operation of effective and efficient business and technology solutions to achieve business goals and guiding the acquisition of capabilities to repeat these successes.

Ikbal Karar

Associate

A highly accomplished professional, Ikbal has an excellent track record of creating immediate and sustainable results for major organizations across the U.S. and around the world through expert leadership of people, processes and technology.

Ikbal is known for creating centers of excellence on the cutting edge of industry. He spearheads and executes strategic and tactical plans, revolutionizes capabilities and revenue streams, develops comprehensive roadmaps for enhancements, and unites all on common best practices, missions and goals.

Zeeshan Kazmi

Associate

As a seasoned global technology executive, Zeeshan is known as an analytical thinker who introduces cutting-edge solutions and game-changing cultural shifts that ignite revenue and productivity, and optimize performance. Clients benefit from his extensive experience directing the development and execution of advanced IT strategies that facilitate sustainable growth and increase profitability.

A cross-functional motivator, Zeeshan is able to coalesce disparate operations, reverse negative trends and create networks of loyalty. The result: High-functioning teams that consistently exceed expectations.

Prasad Kolala

Associate

Innovative, Dynamic and Results Driven eCommerce Director & Senior Program Management Professional with Delivery Experience in Global Digital Commerce Platforms, Omni-Channel, Large Scale Platform Development and Management (B2B/B2C),Fulfillment, Digital Marketing, Supply Chain, CRM Systems, Marketplace, Operational Excellence, IT Governance, Product Launches, Sales Support and Site Operations.

Shashi Mohan

Associate

Shashi has extensive experience in Information Technology in creating and managing solutions, infrastructure and services for clients like Citi, JPMC, Barclays, Visa, E-Trade, HP, NetApp. His three key focus areas are Build Innovative Products and solutions aligned with business goals for faster adoption, Operational Efficiency for 100% up time with on-time and on-budget delivery, and Information Security with 100% compliance.

R. David Moon

Associate

David brings extensive IT executive experience in Financial Services, Hospitality, and Software Industries, along with related technology infrastructure and technology risk management experience in global consulting firms. David specializes in security, business resiliency, compliance, enterprise architecture, digital business strategy and capital planning, and advises companies which depend heavily on data-driven and sharing-economy business models.

Jim Murphy

Associate

Jim Murphy has been advancing business through the application of technology for over 25 years. His skills have been honed in executive roles as both a consumer and vendor of technology and services, Jim brings a broad and deep skill set to bear in his consulting practice.

As Vice President and General Manager of what was HP’s largest and most profitable service business, Jim’s global team delivered Mission Critical Services to the company’s most challenging customers.

Glenn Noga

Associate

Business leader with experience in the use of technology to drive growth and operating improvements in startups through $1B+ organizations. As a consultant and CIO accomplished in assessing organizational technology needs and then creating robust IT organizations and infrastructures. Successfully led ERP, CRM, BI, SaaS, and Cloud initiatives. As a COO experienced in developing IT as a commercial service, scaling business operations, and managing P/L. Led customer service, supply chain, lab operations, and billing functions. Career spanning multiple industries and varied environments.

Ken Norland

Associate

As a strategic leader in IT with many years of experience, Ken has led significant teams in professional services, product development and large program/project management. His ability to see and act on both the big picture and on tactical needs is rare and valued.

Ken has participated in several mergers and acquisitions; managed large, multinational development teams; led Enterprise Architecture efforts; and provided strategy for multiple companies and technologies.

Joel Odelson

Associate

Joel Odelson has 20 years of information technology expertise and experience in rapid growth companies. Joel is a visionary leader with hands-on experience in transforming and automating mid-size companies to multi-billion dollar enterprises.

Joel's experience includes infrastructure management, software development, supply chain manufacturing and cyber & physical security. Joel has held global senior management roles in both the United States and Europe.

Rob Shearin

Associate

Mr. Shearin is an executive leader with a career history laden with major accomplishments. His expertise in significantly improving business operations through the application of information technology (IT) to deliver transformative initiatives in start-up and public companies have resulted in lower operating costs and optimized workforce productivity to maximize shareholder value. Based on an extensive background in Information Technology delivering major initiatives, Mr. Shearin is a trusted professional in a marketplace that demands value generating, practical solutions while retaining a fiscally conscientious strategy

Michael J. Sipolt

Associate

Mike has been a consultant for over 30 years and has managed over 20 consultants for an international consulting firm. He has been a project leader and a technical director for clients. Mike's expertise in data oriented projects has made client projects a success. He has worked on data mining, executive information systems, evaluating technical staff, and database administrator across multi-platforms and operating systems. Mike has assisted small businesses with their networks, security cameras, POS systems and web site issues. Mike is a leader in managing, directing, and resolving problems in the IT arena. Mike's industry experience includes manufacturing, health care, fast food restaurants, food distribution, insurance, nonprofits, and telecommunication.

Scott Smith

Associate

Scott is an experienced cyber security executive with more than 25 years of technology strategy, management and advisory experience. With an emphasis on driving technology success through effective business stakeholder engagement, he has strong project leadership experience on IT security strategy, governance and transformation projects.

Team Members

Partners

Principals

Associates

Distinguished Alumni

CIO Professional Services is a member of: