Team Members
Jeff Richards
Managing Partner
As an inspirational leader with the ability to develop the "big picture" strategy then drive it down to executable tactics for implementation, Jeff leads our Professional Services team. Clients benefit from Jeff's 25+ years of experience developing and implementing transformative business strategies.
Jeff's experience spans both industry (including Materials, Operations and IT Management) and consulting. He developed a unique global perspective during his tenure in significant P&L management-level positions in both Asia and Europe.
Principals
David Haedtler
Principal
A very capable consultant, David is known for his ability to build high performance teams and workgroups through executive retreats, focus groups, offsite meetings and project launch sessions. Clients also benefit from his extensive experience in change management, managing distributed teams and work groups, and coordinating complex programs and projects.
David has special expertise in using electronic meeting systems to conduct virtual meetings, as well as excellent problem solving, negotiating, team building and change management skills.
Stephen McGrady
Principal
Stephen McGrady has served in technology vision and leadership roles, including Vice President of Services, Chief Information Officer (CIO), and General Manager, for over 20 years. Since 2006, he has focused on executive management consulting that enables business clients to improve performance through intelligent use of information technologies.
Associates
Ed Caufield
Associate
Ed is a people and results focused senior IT leader with 20+ years in domestic and global experience in SAP / Enterprise Applications, ITIL service management, infrastructure & cloud operations, portfolio management, IT governance and outsourcing operations.
Mark Conway
Associate
Mark’s experience covers technical infrastructure, data center operations and IT support functions in supporting mid-size enterprise in CIO role. Mark also had extensive experience overseeing R&D functions for high scale digital companies. Mark has extensive P/L experience having overseen IT budgets in excess of $100M. Mark has developed and overseen delivery teams in NA, Europe and APAC.
Walter Curd
Associate
Walter is well known in the business, IT and Information Security communities for modernizing business functions and adding speed and agility to the IT organization to deliver business results. Innovative “Business Partner” organization ensures that key initiatives of Executive Staff leaders are prioritized and executed in a comprehensive and transparent fashion. Strong technical ability and business impact knowledge enable a secure organization while maintaining productivity.
He has been CIO at several large, multinational organizations. Most recently he was CIO at Maxim Integrated and prior to that was CIO at Marvell Semiconductor. He has also led the IT organizations for Fujitsu, Electroglas, and CyberIQ Systems. He has an MS and MBA from the University of Virginia.
Frank Ha
Associate
Frank leads our IT Service Management team as an analytical problem-solver skilled in planning and implementing ITIL best practice solutions to meet customer needs with Service Catalog, Request, Incident, Configuration Management Database (CMDB), Reporting, Performance Analytics, Change Management, Asset Management, Service Portal, Knowledge Management and Surveys.
Larry Herrmann
Associate
Larry provides over 25 years of IT, ITSM, and Governance experience to clients looking to improve internal service delivery processes. He also has deep experience with the market leading service delivery tool, ServiceNow ®. Larry has been involved in implementing IT security and audit controls since 2004 for regulations like SOX, FDA, PCI, and others. His first ITIL based process project was in 2003 and he has also been involved in Lean, Six Sigma, and Kaizen initiatives.
Ikbal Karar
Associate
A highly accomplished professional, Ikbal has an excellent track record of creating immediate and sustainable results for major organizations across the U.S. and around the world through expert leadership of people, processes and technology.
Ikbal is known for creating centers of excellence on the cutting edge of industry. He spearheads and executes strategic and tactical plans, revolutionizes capabilities and revenue streams, develops comprehensive roadmaps for enhancements, and unites all on common best practices, missions and goals.
Zeeshan Kazmi
Associate
As a seasoned global technology executive, Zeeshan is known as an analytical thinker who introduces cutting-edge solutions and game-changing cultural shifts that ignite revenue and productivity, and optimize performance. Clients benefit from his extensive experience directing the development and execution of advanced IT & Cybersecurity strategies that facilitate sustainable growth, strategic risk management, and increase profitability.
A cross-functional motivator, Zeeshan is able to coalesce disparate operations, reverse negative trends and create networks of loyalty. The result: High-functioning teams that consistently exceed expectations.
Ken Norland
Associate
As a strategic leader in IT with many years of experience, Ken has led significant teams in professional services, product development and large program/project management. His ability to see and act on both the big picture and on tactical needs is rare and valued.
Ken has participated in several mergers and acquisitions; managed large, multinational development teams; led Enterprise Architecture efforts; and provided strategy for multiple companies and technologies.
Mike Pivacek
Associate
Mike has an extensive background in leading dynamic technology teams and aligning business and IT strategies and following through to implement execution of those strategies. Mike’s 30 years of experience as a business-driven CIO is specifically focused on process improvement, cost management, organizational design and on time delivery of products.
Rameysh Ramdas
Associate
A highly successful and accomplished technology leader with extensive experience in managing mission critical Cloud and On-premise Enterprise Applications, Global Delivery, Global Support, and Vendor Management. Visionary leader able to develop and execute IT strategies in alignment with corporate objectives. Expert in the design and delivery of cost-effective, high-performance technology solutions and support, with a successful track record in delivering business value at global companies during all cycles of business, including high growth, M&A integration, and downturns. Demonstrated ability of building quick alignment, driving to decisions, influencing and collaborating to producing improved outcomes.
Lonnie Sanders III
Associate
Program/Project Leader with exceptional leadership skills and technical knowledge, leading cross-functional and multi-site teams producing successful project results in diverse industries and domains (Information Security, Marketing, Technology, Software, Networking, Healthcare, Biotech, Education, Automotive, Energy, Manufacturing).
Rob Shearin
Associate
Mr. Shearin is an executive leader with a career history laden with major accomplishments. His expertise in significantly improving business operations through the application of information technology (IT) to deliver transformative initiatives in start-up and public companies have resulted in lower operating costs and optimized workforce productivity to maximize shareholder value. Based on an extensive background in Information Technology delivering major initiatives, Mr. Shearin is a trusted professional in a marketplace that demands value generating, practical solutions while retaining a fiscally conscientious strategy
Bob Stack
Associate
As a CIO / CTO Bob has extensive experience leading system design, solutions architecture and IT governance within start-up, turn-around and newly merged or acquired global organizations. Challenged to elevate IT operations and strategic capabilities within highly regulated and complex multibillion-dollar global enterprises. Apply operational expertise t o align business strategy with current and future IT systems and prioritize solution development, IT infrastructure and security initiatives. Extensive project management expertise. Former government security clearance.
Distinguished Alumni
CIO Professional Services is a member of:
CIO Professional Services LLC is a top-rated IT consulting firm, based in the San Francisco Bay Area, specializing in strategic IT consulting and business / IT alignment. Companies come to us seeking assistance with their information technology strategy as well as to source interim CIO / CTO employees or fractional CIO / CTO's. Our IT experts can assist with integrating IT into your business processes - better - up to and including 'project rescue' in areas such as ITSM / ITIL, IT service strategy, and IT outsourcing. Business / IT strategy projects we have worked on include upgrading ERP systems, cybersecurity and IT consulting, IT assessment and organizational change. Cloud computing and business IT remain critical in today's business systems, and beyond that to the migration to the cloud of business IT. Our IT consultants can assist with all aspects of business / information technology alignment. Contact us today for a free phone consultation - we service clients not only in San Francisco or San Jose, but throughout the United States.
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