Assessment

  • The scope and pace of change in Information Technology organizations can be overwhelming. Organizations that are doing things in the “same old way” are, by definition, rapidly becoming out-of-date and risk being ineffective

  • IT Effectiveness AssessmentBy Jeff Richards
    Managing Partner

    Your company is growing. You know your organization needs to move fast, but in focusing on the business you may have underinvested in IT. Now IT has become such a constraint that you’re not sure your systems can keep up with the growth. On top of that, you’re concerned that IT and the lines of business may not even be on the same page.

    Or perhaps the CIO thinks that IT is doing fine, but the rest of the management team doesn’t understand what they’re getting for their IT investment. There’s even a concern that IT is too expensive. To make matters worse, you’re in a situation where the CEO can’t “speak IT,” and the CIO can’t “speak business”...and a complete disconnect has ensued.

    To get on track you need to quickly get your bearings and determine if you’re doing the right things, in the right order, and doing them well. An excellent way to do so is through an IT Effectiveness Assessment.

  • Assessing Outsourcing OpportunitiesBy Jeff Richards
    Managing Partner

    We work with a lot of organizations that outsource many of their business processes to third party providers. If you’re considering outsourcing your manufacturing, data center, call center or other processes, you need to be aware of the different phases of the outsourcing lifecycle. In our last article, we introduced the outsourcing lifecycle and its five phases. In this article we’ll delve more deeply into Phase I of the cycle: assessing and documenting outsourcing opportunities.

  • Is outsourcing right for youBy Jeff Richards
    Managing Partner

    In today’s highly competitive global environment, many companies are asking the question, “Is outsourcing right for us?” The short answer is probably a qualified yes. In my last post I presented some of the benefits of outsourcing. Some part of almost every organization could undoubtedly benefit from an outsourcing assessment. But which part?

  • Business / IT alignment is vital for realizing the value of ITBy Mark Tonnesen
    Associate

    If you're a CIO you've probably heard the question before, usually asked by your company's CEO, finance executives or operations leaders: "What's the value of IT?" And chances are the people asking this question have expected a metrics-based answer involving a close look at the percentage of revenue spent on technology, the number of projects delivered, the percentage of on-time and on-budget deliveries, etc.

    Stop Asking the Wrong Question

    As far as I'm concerned, though, "what's the value of IT" is the wrong question to ask and the wrong way to look at IT's true value. Here's why.

  • The Global Sourcing MatrixBy Jeff Richards
    Managing Partner

    Thanks to the wonders of technology and transportation, today many (if not most) business processes can be performed almost anywhere in the world. As a result, your organization has countless options for global sourcing – so much so that analyzing all of the options can be challenging.

    To assist you in this area, CIOPS has developed a matrix that serves as a succinct strategic framework for illustrating your global sourcing alternatives. Here’s what you need to know…

  • Getting started with big data and analytics for SMBsBy Rocky Vienna
    Principal

    Good news! Businesses have never been closer to their customers. In fact, with the popularity of mobile apps, you can literally be in their pockets. Bad news – it’s a two-way street. Customers have immediate and impactful tools like Yelp, Twitter, and Foursquare to provide feedback to others on your product and services. A bad review can cause a feeding frenzy and negatively impact your brand.

    These realities help explain why large companies have heavily invested in Big Data and Analytics. These platforms allow companies to reap the rewards of improved prospect-to-customer conversion rates, increased customer loyalty and the ability to quickly respond to service issues. And all of these things, in turn, help prevent the negative online reviews that all companies dread.

  • Reasons to outsourceBy Jeff Richards
    Managing Partner

    In today’s highly competitive global environment, many companies are taking a close look at outsourcing. Should they outsource? And if so, why?

    What exactly is outsourcing?

CIO Professional Services LLC is a top-rated IT consulting firm, based in the San Francisco Bay Area, specializing in strategic IT consulting and business / IT alignment. Companies come to us seeking assistance with their information technology strategy as well as to source interim CIO / CTO employees or fractional CIO / CTO's. Our IT experts can assist with integrating IT into your business processes - better - up to and including 'project rescue' in areas such as ITSM / ITIL, IT service strategy, and IT outsourcing. Business / IT strategy projects we have worked on include upgrading ERP systems, cybersecurity and IT consulting, IT assessment and organizational change. Cloud computing and business IT remain critical in today's business systems, and beyond that to the migration to the cloud of business IT. Our IT consultants can assist with all aspects of business / information technology alignment. Contact us today for a free phone consultation - we service clients not only in San Francisco or San Jose, but throughout the United States.

Copyright 2018. CIO Professional Services, LLC. All Rights Reserved.