ROI

  • A 4 Step Approach to BCPBy Stephen McGrady
    Principal

    As I discussed in my article on the difference between Business Continuity Planning (BCP) and Disaster Recovery (DR) planning, Business Continuity Planning is about the operations side of disaster preparedness. How will you keep the business running after disaster strikes?

    When helping organizations address their Business Continuity Planning needs, CIO Professional Services uses a four-step approach: conduct a Business Impact Assessment, get Governance mechanisms defined and approved, prepare the team to handle Crisis Management, and create the Emergency Operating Plans (EOPs) for highly-impacted departments. Here’s an overview of how this works…

  • IT Effectiveness AssessmentBy Jeff Richards
    Managing Partner

    Your company is growing. You know your organization needs to move fast, but in focusing on the business you may have underinvested in IT. Now IT has become such a constraint that you’re not sure your systems can keep up with the growth. On top of that, you’re concerned that IT and the lines of business may not even be on the same page.

    Or perhaps the CIO thinks that IT is doing fine, but the rest of the management team doesn’t understand what they’re getting for their IT investment. There’s even a concern that IT is too expensive. To make matters worse, you’re in a situation where the CEO can’t “speak IT,” and the CIO can’t “speak business”...and a complete disconnect has ensued.

    To get on track you need to quickly get your bearings and determine if you’re doing the right things, in the right order, and doing them well. An excellent way to do so is through an IT Effectiveness Assessment.

  • Cloud computing and business strategy – why you’re going to have to make the moveBy Zeesham Kazmi
    Associate

    Chances are not a single day passes where you don't hear of some new advancement in the cloud. Cloud is a topic of strategy discussions in board meetings, and it impacts your family's connectivity at home. Unfortunately, there's still a huge FUD (fear, uncertainty and doubt) factor about cloud computing. In fact, a great deal of immobilizing FUD is portrayed regarding the security, legal and risk functions of the cloud; much of which is based on myths. Many CIOs also have questions about the cloud's costs and potential savings (including the human resources savings factor), as well as how moving to the cloud can impact the transformation of their organization.

  • Why data center consolidation is a good ideaBy Mark Tonnesen
    Associate

    Over the years, the norm within most IT organizations has been to want to own, manage and control things. The objective has been to have some control over the outcome and, ultimately, the success. As a result, many CIOs are still hosting their own data centers. While this approach probably made a lot of sense in the past, times have changed. The reality is, it's no longer a competitive advantage to own and run your own data center.

    To stay competitive, your priority needs to be the delivery of the services that ride on top of your data center infrastructure. That's why consolidating your data centers, virtualizing as much as possible, and partnering with a reputable hosting provider should be part of your strategic IT planning process.

  • Cybersecurity On A BudgetBy Christopher Barron
    Associate

    As the CIO you’ve been tasked with ensuring that your organization’s IT systems are more secure. You’ve got a budget (although it’s tight). You’ve got mandates (“Don’t let us get hacked!” “Increase our perimeter strength!” “Make it a ‘Top 3’ initiative for the year!”). But if you’re like many CIOs, what you don’t have is an understanding of the basic premises and precepts of cybersecurity.

    To get appropriate cybersecurity controls in place, where in the world should you start?

  • How CIOPS provides valueBy Jeff Richards
    Managing Partner

    As an information technology consulting firm, CIO Professional Services specializes in information technology strategy and business/IT alignment. To better understand why organizations seek us out for assistance, we spoke with Ed Barrantes, Chief Financial Officer of the YMCA of Silicon Valley.

    As described in a previous article, we’ve been working with the Y to help them overcome their very significant technology debt. They had a situation where systems had not been updated in over two decades! Here’s what Ed had to say about working with CIO Professional Services, and the 5 key values that he feels we bring to the table:

  • Selecting an Outsourcing Service ProviderBy Jeff Richards
    Managing Partner

    This is the third installment of our series on the outsourcing lifecycle. The first article provided an introduction to the outsourcing lifecycle and its five phases. The most recent article was about Phase I of this lifecycle, Assessing and Documenting Outsourcing Opportunities. Today we’ll do a deep dive into Phase II: Evaluating and Selecting a Service Provider.

    This phase starts with the creation of a Request for Information/Proposal (RFI/RFP) and concludes with the selection of an outsourcing service provider.

  • Avoid change orders with systems integratorsBy Jeff Richards
    Managing Partner

    Considering hiring one of the big systems integrators (SIs) to help you with a large-scale project? This could be an excellent move. After all, the big systems integrators are known for their expertise in identifying, designing and deploying complex IT solutions for the enterprise.

    Unfortunately, hiring a big systems integrator usually means big teams and big bills. It can also be a financial train wreck, as many of these organizations are renowned for bidding one thing and then by accident or design presenting change orders and scope creep that leads to much higher costs and longer schedules.

  • Selecting the right IT product – a proven processBy David Haedtler
    Principal

    The decisions made about major IT issues – such as selecting the right IT product for your enterprise – can have an enormous impact on your organization's productivity and success. That's why clients often engage our services when they're faced with making software/vendor procurement decisions. They want to ensure that the contract is awarded to the product and vendor that is the best fit, not simply to the sales person with the closest ties to the CEO or other decision maker.

    For important IT decision making, such as choosing enterprise software, the secret to success is to define your selection criteria first, and then see how each of your options stacks up. Here is the proven process that I recommend:

  • Evaluating IT initiatives without looking at the value case or ROIBy Mark Tonnesen
    Principal

    When evaluating potential IT initiatives, the most common approach is to focus on the numbers and look at the return on investment (ROI) or value case. For example, say your company is considering implementing a new Enterprise Resource Planning (ERP) system. Chances are the CEO and CFO will ask, "What's the value?" Or, "If the new system will cost $10 million, can you show me how it will produce a $10 million ROI?"

    As far as I'm concerned, though, if you're asking about the value case or ROI when evaluating IT initiatives, you're asking the wrong question and looking at the wrong things.

CIO Professional Services LLC is a top-rated IT consulting firm, based in the San Francisco Bay Area, specializing in strategic IT consulting and business / IT alignment. Companies come to us seeking assistance with their information technology strategy as well as to source interim CIO / CTO employees or fractional CIO / CTO's. Our IT experts can assist with integrating IT into your business processes - better - up to and including 'project rescue' in areas such as ITSM / ITIL, IT service strategy, and IT outsourcing. Business / IT strategy projects we have worked on include upgrading ERP systems, cybersecurity and IT consulting, IT assessment and organizational change. Cloud computing and business IT remain critical in today's business systems, and beyond that to the migration to the cloud of business IT. Our IT consultants can assist with all aspects of business / information technology alignment. Contact us today for a free phone consultation - we service clients not only in San Francisco or San Jose, but throughout the United States.

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