Developing & Negotiating an Outsourcing Contract

Negotiating an Outsourcing ContractBy Jeff Richards
Managing Partner

In our past few blogs we’ve been talking about the outsourcing lifecycle and its five phases. We started with an introduction to the outsourcing lifecycle, and then delved into the first two phases: assessing outsourcing opportunities and selecting an outsourcing service provider. This brings us to Phase III: contract development and service provider negotiations.

This is the phase in which you develop the framework for your relationship with your new business partner. Yes – your outsourcing service provider is essentially a business partner! Here’s what you need to know…

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Selecting an Outsourcing Service Provider

Selecting an Outsourcing Service ProviderBy Jeff Richards
Managing Partner

This is the third installment of our series on the outsourcing lifecycle. The first article provided an introduction to the outsourcing lifecycle and its five phases. The most recent article was about Phase I of this lifecycle, Assessing and Documenting Outsourcing Opportunities. Today we’ll do a deep dive into Phase II: Evaluating and Selecting a Service Provider.

This phase starts with the creation of a Request for Information/Proposal (RFI/RFP) and concludes with the selection of an outsourcing service provider.

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Assessing & Documenting Outsourcing Opportunities

Assessing Outsourcing OpportunitiesBy Jeff Richards
Managing Partner

We work with a lot of organizations that outsource many of their business processes to third party providers. If you’re considering outsourcing your manufacturing, data center, call center or other processes, you need to be aware of the different phases of the outsourcing lifecycle. In our last article, we introduced the outsourcing lifecycle and its five phases. In this article we’ll delve more deeply into Phase I of the cycle: assessing and documenting outsourcing opportunities.

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