A Unique Hybrid Approach for Multi-Site Conferences

Hybrid approach for multi-site conferencesBy David Haedtler
Principal

Last year I was asked to plan and facilitate a two-day conference for over 140 engineers and researchers. Participants included representatives from universities, industry, national laboratories and federal agencies. The goal of this meeting was to brainstorm potential innovations in a particular field, explore these ideas and come to a consensus regarding which ones were worthy of further funding.

It was an important conference about important work, but there was a catch: the participants would be physically sitting at six different sites from coast to coast. My challenge was to make this multi-site conference work.

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Overcoming Technology Debt at Non-Profits: A Case Study

Overcoming technology debtBy Jeff Richards
Managing Partner

Life at a Nonprofit

For the past 2-1/2 years I’ve been the interim CIO at the YMCA of Silicon Valley – my fourth non-profit client since 2009. My experience is limited but I’ve seen a trend emerge.

Senior executives at non-profits are usually wonderful people who are very passionate about what they do. They’re very good at focusing on their mission and the services they offer to meet this mission. They have a clear understanding of who their constituents are. More often than not they have spent their entire career at their current organization or one that’s similar.

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The Key to Getting Started with Big Data & Analytics for SMBs

Getting started with big data and analytics for SMBsBy Rocky Vienna
Principal

Good news! Businesses have never been closer to their customers. In fact, with the popularity of mobile apps, you can literally be in their pockets. Bad news – it’s a two-way street. Customers have immediate and impactful tools like Yelp, Twitter, and Foursquare to provide feedback to others on your product and services. A bad review can cause a feeding frenzy and negatively impact your brand.

These realities help explain why large companies have heavily invested in Big Data and Analytics. These platforms allow companies to reap the rewards of improved prospect-to-customer conversion rates, increased customer loyalty and the ability to quickly respond to service issues. And all of these things, in turn, help prevent the negative online reviews that all companies dread.

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