Why I Never Look at the Value Case or ROI

Evaluating IT initiatives without looking at the value case or ROIBy Mark Tonnesen
Principal

When evaluating potential IT initiatives, the most common approach is to focus on the numbers and look at the return on investment (ROI) or value case. For example, say your company is considering implementing a new Enterprise Resource Planning (ERP) system. Chances are the CEO and CFO will ask, "What's the value?" Or, "If the new system will cost $10 million, can you show me how it will produce a $10 million ROI?"

As far as I'm concerned, though, if you're asking about the value case or ROI when evaluating IT initiatives, you're asking the wrong question and looking at the wrong things.

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The Easy First Step Towards Increasing Diversity in Technology Companies

An Easy 1st Step Towards Increasing Diversity in Tech CompaniesBy Steven McIntosh
Associate

It's no secret that the vast majority of people who work at technology companies are men. Unfortunately, this is a serious problem that impacts these technology company's ability to succeed in an increasingly diverse economic world.

Why Technology Companies Need a Diverse Workforce

Today most technology companies are only getting the benefit of a single point of view. This not only breeds a lot of "group think," it can also make it hard for the team as a whole to truly understand many of the members of the companies' target audiences.

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Increasing Business / IT Alignment When Getting from “Need” to “Solution”

Increasing Business / IT Alignment When Getting from Need to SolutionBy Paul Hoekstra
Associate

It has been estimated that over 70% of all system outages are a direct result of changes that have been made to the operational environment. It's no coincidence that at many organizations, IT has in effect lost control of the production environment and is in constant firefighting mode. The regular unpredicted downtimes, missed deadlines and cost overruns deteriorates the value of the IT organization as a whole and the trust in the CIO in particular.

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